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Frequently Asked Questions (FAQs)

Asking the right questions makes the world work better.

The world of career opportunities at UPS is huge. And so is the number of questions that can arise when you consider applying. Here's where you can learn more from questions that commonly come up in the application and hiring process.

Q. I don't see the job or location I am interested in on Can I still apply for it?

The particular jobs available at a given location can change daily, so you should check the site often to see if a position you're interested in has opened up. You will also be able to see if a particular location of interest is actively recruiting and what job opportunities are available there. For hearing impaired assistance, please dial 1-888-877-3808.

Q. I inquired about a part-time job through When will I hear back from someone?

Thank you for your interest in working with us. Please keep in mind that we receive a high volume of interest in our part-time opportunities, and not every candidate will be contacted. Although our recruiters routinely review inquiries submitted through, appointment times are not always immediately available. But when an opening does appear, you may be contacted for an interview or a tour.

Until then, please note that your application will remain active for at least 60 days from the date you submit it. You can always check to see if it is still active through the "Application Center" and the personal pass code you created at the time of your application. You are welcome, however, to submit a new job inquiry.

Q. After I submitted an application for a part-time position, I was scheduled for an interview. Can I check to see what the date and time of my interview is, or reschedule it?

You may check the date and/or time of your appointment or reschedule through the "Application Center" and the personal pass code you created at the time of your application.

Q. I have a scheduled interview appointment and need directions to the interview site. Where can I find them?

Directions are available through the "Application Center" and the personal pass code you created at the time of your application. Once you log in, you will see the date, time, location and directions for your interview appointment.

Q. What if I can't meet the requirements of the job because of my religious beliefs?

UPS job postings include information about the minimum qualifications for the job. For many of our jobs, you will also notice a reference to the UPS appearance guidelines and a company-provided uniform. The uniform and appearance guidelines are critical components of the UPS brand that set our employees apart from the competition. However, UPS has established a Religious Accommodation process to ensure prompt and consistent handling of requests for religious accommodation. Applicants and employees may request an exception or change to, or a reasonable accommodation of, any condition of employment including the UPS uniform and appearance guidelines because of a sincerely held religious belief or practice. If you feel that you are unable to meet the requirements of the position due to a sincerely held religious belief, please inform the interviewer and ask to complete UPS's Religious Accommodation Request Form.

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Application Process
If you have recently completed, or are attempting to complete, a job inquiry and have a general question regarding your submission, please contact us via this form:

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